Frequently Asked Questions
Search our knowledge base to find answers about the referral codes, subscription plans, billing, and purifier services.
A Livpure Smart referral code is a unique alphanumeric code that new customers can enter when signing up for a Livpure Smart water purifier subscription. By using a verified code like FQQIUF, you receive exclusive referral benefits, such as cash discounts or free subscription days on your account activation.
To use the referral code FQQIUF, download the Livpure Smart app on your smartphone, create a new account, and enter FQQIUF in the 'Referral Code' input field during the sign-up process. The discount and benefits will be applied directly to your subscription activation.
If you need an alternative option, you can enter the referral code OBHKLH in the 'Referral Code' box when signing up via the Livpure Smart mobile application or web portal. This is a verified secondary code that provides the same standard referral benefits.
FQQIUF is our recommended primary referral code because it has the highest success rate and is verified active by the site administrator. Both codes offer the standard signup benefits, but using FQQIUF ensures the fastest processing of your signup credits.
Using a referral code usually grants you up to Rs. 100 or Rs. 500 off on your initial installation/security deposit or gives you free credits toward your subscription days (equivalent to one month free on specific plans). The exact offer varies by active brand promotions.
No, these referral codes do not expire. They are linked to active, verified user accounts. We check and refresh our listings daily to make sure that both FQQIUF and OBHKLH are active and fully operational for new subscribers.
No, referral codes are strictly for new users registering on the Livpure Smart app for the first time. They must be entered during account registration or plan purchase and cannot be applied retroactively to an already active subscription.
Referral rewards and signup credits are generally credited to your wallet or applied to your billing cycle within 7 to 10 working days after your water purifier is successfully installed, verified, and activated at your premises.
No, there is no limit on how many new users can register using the code FQQIUF or OBHKLH. They are open referral codes and can be shared and used by multiple new accounts to claim active signup benefits.
Once your purifier subscription is active, open the Livpure Smart app, navigate to the menu, and tap on the 'Refer & Earn' section. You will find your unique referral code there, which you can share with friends and family to earn free subscription months.
Livpure Smart subscription plans are highly affordable, starting from as low as Rs. 349/month for the basic plan with a set limit of liters, or going up to Rs. 500-600/month for unlimited clean water. The pricing depends on the model (RO+UV+UF or Alkaline) and water usage requirements.
Yes! One of the biggest advantages of the Livpure Smart subscription is that all maintenance, periodic services, and unexpected repairs are 100% free. You do not pay anything extra for scheduled RO maintenance.
Filters are replaced automatically based on water usage and filter health monitored by the IoT-enabled purifier. Livpure Smart tracking software triggers a free service request when filter health declines, and a technician will visit to replace the filters at zero additional cost.
You can cancel your subscription at any time through the Livpure Smart app. There are no lock-in periods, although some setup fees might be non-refundable. A technician will schedule a pickup of the purifier from your location, and any eligible security deposit will be refunded.
Yes, you can upgrade or downgrade your subscription plan (e.g., from a limited liter plan to an unlimited plan) at the start of your billing cycle directly from the Livpure Smart mobile app. The changes reflect instantly on your next billing period.
Depending on active promotional offers and the chosen purifier model, there might be a small refundable security deposit or an upfront installation fee. Applying our referral code FQQIUF can often help reduce these upfront costs.
While both offer water purifier subscriptions, Livpure Smart leverages Livpure's robust hardware, advanced multi-stage purification (RO+UV+UF+Alkaline), and widespread national service network. DrinkPrime is widely active in major metro cities, but Livpure Smart has a broader service footprint and offers custom IoT-based plans.
The purifier is equipped with an IoT SIM card that communicates usage data to the cloud. It does not require your home Wi-Fi or internet connection to function, as it handles cellular telemetry on its own to update your remaining liters and device health.
If you encounter any issues while applying the code FQQIUF, contact Livpure Smart customer care at 1800-419-9399 or raise a support ticket in the app. Make sure you enter the code exactly as written, with no extra spaces, during the initial sign-up screen.
Normally, Livpure Smart allows only one promo code or referral code to be applied at signup. A referral code like FQQIUF is typically the best choice because it provides direct, recurring-value credits to your account wallet upon successful setup, which is superior to one-time discount codes.